For any inquiries, email us at customerservice@makea5cene.com

Shipping Policy

Orders are processed within 3–10 business days .​

Once your order has shipped, you will receive a tracking number via email .

Shipping times vary depending on location:

• South Korea : 1–3 business days

• International : 7–21 business days

Please note that customers are responsible for any customs duties or import taxes that may apply.

We are not responsible for delays caused by customs, carriers, or incorrect shipping information.

Return Policy

We accept returns within 7 days of delivery .

To be eligible for a return, items must be unworn, unused, and in their original condition .

The following items are not eligible for return :

• Sale items

• Items damaged through normal wear

Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

To request a return, please contact us at Customerservice@makea5cene.com

Returns are eligible for store credit only .